Product Safety
If you suspect an adverse reaction to a medicinal product, or have other information relevant to its safety, you can report it to inPHARM. A report can be submitted by a healthcare professional, a patient, a member of the patient's family or their carer, a distributor, a business partner, or any other reporter. You do not need to be certain that the health problem is related to the use of the medicinal product — a mere suspicion is a sufficient reason to report.
What can be reported
inPHARM's portfolio comprises both medicinal products and medical devices. A different regulatory reporting regime applies to each of these categories, so please state in your report which type of product is concerned.
MEDICINAL PRODUCTS
Pharmacovigilance
A suspected adverse reaction to a medicinal product or any other matter relating to its safety, including a suspected quality defect.
MEDICAL DEVICES
Medical device vigilance
An incident involving a medical device — for example a malfunction or deterioration in its characteristics, or a deficiency in its labelling or instructions for use.
Report to inPHARM
By email
Clicking this button opens your email program. No data is sent or stored
through this website.
Reports are received by the Responsible Person for wholesale distribution,
PharmDr. Petra Procházková, MBA — petra.prochazkova@inpharm.cz.
By phone
What to include in your report
To allow proper assessment, please state, if known to you:
- the name of the medicinal product
- a description of the suspected adverse reaction or other safety information
- the approximate date the problem started
- basic information about the patient needed to identify them, for example age or year of birth and sex
- the product's batch number, if known
- other relevant medicinal products being taken
- your name and contact details, in case we need further information
Please do not send more personal or health data than is necessary for the assessment of the report.
Reporting a suspected quality defect
If you want to report a suspected quality defect of a medicinal product, please state, if possible:
- the name of the product
- a description of the defect found
- the batch number
- a photo of the product or packaging, if possible
- your contact details in case further information is needed
Reporting directly to the State Institute for Drug Control (SÚKL, Czech Republic)
A suspected adverse reaction to a medicinal product can also be reported directly to the State Institute for Drug Control (SÚKL), the competent authority for medicinal products in the Czech Republic.
Report an adverse reaction to SÚKL (CZ) ↗
Personal data protection
Data provided in connection with reporting the safety of medicinal products are processed to the extent necessary to fulfil pharmacovigilance obligations. This website itself does not collect or store any data from reports. Using the “Report by email” link opens communication through your own email program.
Information on personal data processing ›
In a medical emergency, these contact details are not a substitute for medical care. Please contact a doctor or the relevant healthcare service.